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  • How do I place an order on Luxury Home Decor's online store?
    To place an order on Luxury Home Decor's online store, you first have to make the choice of your item and click on the "buy now" button. Then, follow the different steps to complete the order, including providing your shipping information and payment details. Once the order is successfully placed, you will receive a confirmation email to the address indicated during the ordering process. This email will contain all the necessary information about your purchase, including the order details.
  • What payment methods do you accept?
    At Luxury Home Decor, we accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept payment through popular digital wallets such as Apple Pay and Google Pay. Rest assured that all payment processing is handled securely by our payment platform Stripe and Wix to protect your sensitive financial information.
  • How do I check the status of my order with Luxury Home Decor?
    Once placed, your order is automatically received by one of our logistics centers which will take care of its execution until its delivery. You will be sent an email with all the tracking info with in 24 to 48 hours of placing the order.
  • Can I cancel the order once placed?
    Yes, if you change your mind with in 4 hours after placing the order you can send us an email with your order number to cancel it without incurring any charges. Once the order is shipped it can not be cancelled. The payment will be refunded to original payment method or through email transfer. We value customer satisfaction and aim to provide the highest level of service for all orders placed with us at Luxury Home Decor.
  • What are the delivery times?
    Our delivery times range with in 3 to 7 business days.
  • How to contact you?
    Please contact us at luxuryhomedecor4you@gmail.com. Or use the contact us page.
  • What is the exchange policy?
    In case the item is defected we offer a 7-day exchange policy, which means you have 7 days from receiving your item to return it. We will provide a new item once we have received the damaged one. To be eligible for a exchange, your item must be unused, tagged, and in its original packaging. You will also need a receipt or proof of purchase. Please visit the exchange policy page for more information.
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